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Keno Act 1996  – 8 December 2016

Keno Regulation 2007  – 30 September 2016

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The government may issue a keno licence to a person. Note: A precondition to the grant of a licence is the entering into of a written keno agreement with the government. Once granted, a licence cannot be transferred or mortgaged. Note: Instead of applying for a licence, a person may be eligible to enter into an agency agreement with an existing keno licensee.

  • Sections 2, 11, 13, 14, 15, 16, 17, 19, 20, 21, 35, 38, 39, 41, 84, 85, 86, 89, 112, Schedule 4; Regulation 4

A keno licensee must not employ a person as a keno employee unless the person is a licensed keno employee or is otherwise an exempt keno employee. Note: Within 7 days of employing a keno employee, notice in the approved form is to be provided to the government.

  • Sections 42, 43, 44, 76, 78

An application for a keno employee licence must be made to the government in the approved form. The application must be accompanied by a letter from a keno licensee addressed to the government stating that the licensee intends to employ the applicant as a keno employee on the applicant being issued with a keno employee licence.

  • Sections 2, 48, 49, 50, 51, 54, 55, 57, 68, 72, 73, 74, 83, 159, Schedule 4

A keno licensee must pay to the government a monthly keno tax for the keno licence.

  • Sections 2, 109, 110, 111, Schedule 4; Regulation 5

A keno licensee must not conduct a keno game under the keno licence unless the licensee has a control system complying with section 118 for conducting the keno game.

  • Sections 2, 117, 118, 139, 143, 145, 146, 147, 154K, 154L, Schedule 4; Regulations 3, 9, 11, 14, 15B, 15C, 15D, 15E, 15F, 15G, 16, Schedules 2, 4

A keno licensee must make a copy of keno rules available for public inspection on the licensee’s website.

  • Sections 138, 138A

A claim for payment of a prize for an approved keno game must be made within 5 years after the day on which the game was conducted.

  • Section 144

If a claim for payment of a prize for an approved keno game is made to an authorised keno operator, the operator must immediately try to resolve the claim. If a claim is refused, the claimant is to be provided with a claim result notice stating the decision and rights of review.

  • Sections 2, 152, Schedule 4; Regulations 12, 13

A person may give to a keno agent a notice in the approved form (a self-exclusion notice) asking the agent to prohibit the person from taking part in keno gaming at the agent’s approved place of operation.

  • Sections 2, 154A, 154B, 154C, 154H, 154I, 154J, Schedule 4

A minor must not take part in keno gaming.

  • Sections 165, 166

A person may obtain a refund for an amount wagered on a keno game before the keno drawing device is activated to draw the game.

  • Regulation 15H
Reason for law

To ensure that, on balance, the State and the community as a whole benefit from keno gambling. (Section 1A)

Relevant links

Keno Licensing [Queensland Government]

Gaming rules [Department of Justice and Attorney-General]

Relationships Australia Queensland


Does section 138A require a keno licensee to operate an internet website?

Section 156 contains the term ‘utter’. This term may not be understood by members of the public.



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PLEASE NOTE: The information published on this webpage may be out-of-date. Please compare the currency date of the Act/Regulation against that published on the Office of the Queensland Parliamentary Counsel website. If you require access to Commonwealth statute law, please visit the ComLaw website. If you require access to the local council laws (by-laws), please visit the Local laws database.

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